Proud to Work

Culture leader · Ottawa · ON · Health

Fullscript

Started in a guest bedroom, now a billion-dollar platform for whole-person care

Fullscript began as three Ottawa co-founders building a better way for practitioners to recommend supplements, and now serves more than 125,000 healthcare providers and about 10 million patients across Canada and the US. It runs on a founder-mindset culture where team members are told they are owners, and on patient growth capital from HGGC, Snapdragon and Leonard Green.

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01 · Culture

How they work

Our viewFullscript writes its culture down in a public culture guide built around authenticity, grit and community, and asks every team member to act like a founder. People pick where they work well, home, hub or both, and come together for monthly Hub Days, an annual hackathon and the Fullhouse gathering. The co-founder CEO was named Ottawa's CEO of the Year in 2022, and Deloitte recognized the company among Canada's Technology Fast 50 enterprise leaders in 2025.

Recognition

In their words

“Fullscripters are owners of our business, and drivers of our mission”
— Fullscript culture guide source ↗
“Care deeply about each other, leave your ego at home”
— Fullscript culture guide (value: Community) source ↗
“Every builder should be a leader, and every leader should be a builder.”
— Fullscript careers page source ↗
“This recognition is a testament to the incredible talent density of our team and the builders' mindset that drives everything we do.”
— Kyle Braatz, co-founder and CEO source ↗

In practice

  • Wherever You Work WellTeam members choose in-office, at home or a mix, with monthly in-person Hub Days across North American offices. (2025) source ↗
  • Mentoring programA formal program pairs experienced team members with those who are developing. (2025) source ↗
  • Flexible time off and retirement matchingFlexible PTO plus RRSP/401(k) matching and customizable health benefits. (2026) source ↗
  • Community givingFundraising for children's hospitals, a partnership with the Ottawa Senators Foundation and support for women-in-tech initiatives. (2025) source ↗
  • Open sourceSupports the Ruby and Rails open-source community, including Rails conference sponsorship. (2025) source ↗
  • Team-member-led ERGs and hackathonEmployee resource groups run by team members and an annual company hackathon. (2025) source ↗

02 · Capabilities

What they do best

Our viewFullscript gives integrative and functional-medicine practitioners one platform to recommend and dispense supplements, order labs and support patients between visits. Acquisitions of Emerson Ecologics (2022) and Rupa Health (2024) added wholesale distribution and lab ordering, and the platform passed US$1B in trailing net revenue in 2025.

US$1B+Net revenue (trailing 12 months)2025-04 source ↗
125,000+Healthcare providers2025 source ↗
~10 millionPatients supported2025 source ↗
1,000+Employees2025 source ↗

Practitioner-first platform

Adds roughly 2,000 new physicians a month; serves more than 100,000 healthcare professionals treating 10 million patients across Canada and the US. source ↗

Lab ordering and diagnostics

Acquired San Francisco-based Rupa Health in 2024 to fold lab ordering, results management and education into its care platform. source ↗

Scaled fulfilment

Central hubs in Ottawa, Kanata and Manchester, NH, with distribution centres in five US locations. source ↗

03 · Capital

Who backs them, and what they back

Venture-backed

Our viewFullscript took its first major outside capital in 2021, a US$240M growth investment from HGGC and Snapdragon Capital Partners, and used it to buy Emerson Ecologics and Rupa Health. In 2025 those backers chose to re-invest rather than exit, with Leonard Green & Partners leading a continuation vehicle that gave earlier investors liquidity and added growth capital.

Funding

DateRoundAmountInvestors
2021-11Growth equityUS$240MHGGC, Snapdragon Capital Partners source ↗
2025-05Recapitalization / continuation vehicleUndisclosedLeonard Green & Partners (lead), HGGC, Snapdragon Capital Partners source ↗

Capital they deploy

  • Acquisition of Rupa HealthSan Francisco lab-ordering and education company; terms not disclosed. · 2024-10 source ↗
  • Acquisition of Emerson EcologicsUS supplement distributor, expanding the platform to 70,000 professionals and 5 million+ patients at the time. · 2022-03 source ↗
What we could not confirm (4)
  • No Mediacorp Top Employers, Great Place to Work or Waterstone recognition found
  • Size of the 2025 investment and valuation (not disclosed)
  • Reports of a 2026 sale process (seen in a search result headline, not opened)
  • Parental leave and equity/ownership details for staff

Checked 2026-10-05